We love hearing from you 💙
If you have suggestions, feature requests, or feedback, please visit:

🌐 www.altara.id

Your input helps us improve Mushaf TV for everyone.

Need more help?

• Browse common questions in our FAQ
• Get personal assistance from our support team
• Find detailed guides and updates

👉 Support & FAQ:
https://www.altara.id/support
https://www.altara.id/faq

Account & Subscription Issues

Try these steps:

1. Verify your login email and password.
2. Check that your subscription is active.
3. Log out and log back in.
4. Restart the app.

For account-specific help, contact our support team.

Using Translations

1. Open Settings or playback options.
2. Select Translation Language.
3. Choose your preferred language.
4. Changes apply instantly.

You can switch languages anytime during playback.

Creating & Managing Playlists

1. Open the Surah List.
2. Select a Surah.
3. Tap “Add to Playlist.”
4. Choose an existing playlist or create a new one.

Playlists can be edited or removed anytime.

Problem: Text not scrolling correctly

Solutions:

1. Make sure recitation is playing.
2. Check your internet connection.
3. Pause and resume playback.
4. Restart the app.

Text scrolling works automatically during active playback.

Problem: App freezing or crashing

Solutions:

1. Close and reopen Mushaf TV.
2. Restart your device.
3. Update the app if available.
4. Ensure sufficient storage space.
5. Reinstall the app if needed.

Problem: No sound or audio is choppy

Solutions:

1. Check device volume and mute settings.
2. Ensure a stable internet connection.
3. Close and reopen the app.
4. Restart your TV or device.
5. Try a different reciter.

Welcome to Mushaf TV
Mushaf TV helps you listen, read, and follow the Qur’an with synchronized text and beautiful recitations.

How to Get Mushaf TV

Mushaf TV is available on all your favorite devices. Download it today from the official app stores:

• Android TV & Android Mobile:
  Find it on the Google Play Store.
• Apple iPhone & iPad (iOS/iPadOS):
  Download from the Apple App Store.
• Other Smart TVs (LG, Sony, etc.):
  The app is widely available on most smart TV platforms. Please check your TV’s official app store.

Your First Steps

1. Open the Mushaf TV app on your device.
2. Browse the list of available Qaris (reciters).
3. Select a recitation to start playback.
4. The Qur’an text will scroll automatically, following the recitation verse by verse.

You can pause, resume, or change reciters anytime.